Sometimes procrastination does bite

Crap. I waited until yesterday to buy a couple of gifts, including one for Greg and two that I need for a gift exchange in Ohio the week after xmas. Threadless.com suggested that if I order by the 19th (that's yesterday, right?), that UPS Ground would get me my goodies by xmas eve. So I did that. I figured even if I missed Saturday, Monday would still work (Greg's gift would be late but the Ohio gifts would be in hand before I depart first thing Tuesday). Easy peasy.

Well, now USP is telling me estimated delivery Tuesday afternoon. Argh. That's not good.

Attempt #1 to solve problem -- try to contact Threadless to change the order address. But there's not phone number listed. ARGH. Really? You can't even give me a phone number? I just ordered product from you and it's hung up in a transit limbo. I want to call you. Giant sigh.

Attempt #2 to solve problem -- pay $40 to UPS for their premium account status so that I can change the address mid-stream and have it delivered to my sister's address in Ohio. Expensive...but perfect! Except that the UPS site a) won't confirm that I've got the premium service, and b) it can't connect my tracked package (clearly visible on the site) with my account even though the addresses are EXACTLY THE SAME. I cannot underestimate how annoying this is.

So I called UPS. Three times. The first time, I was told I needed to wait 90 minutes for premium to kick in. So I waited and nothing happened. The next call, I was told that it was a technical support issue and was promptly connected to technical support, which was closed for the evening. (When is tech support closed earlier than the other phone support areas?!) So I waited some more, and still nothing happened. I called back and now the entire phone support system is shut down until morning (even though the first gal happily told me I could call back "anytime"). Is 10:20 p.m. Pacific not a part of anytime?

Holy cow, I am mad. And without my presents. This sucks. I suppose I should have bought locally crafted goodies with birds on them.